Warranty work, paid at retail.
State law in nearly every state says the factory should pay you for warranty parts and labor at the same rates your retail customers pay. We make sure it does.
You are entitled to your retail rates.
Under state law, franchised dealers can be reimbursed for warranty parts and labor at the markup and rate they charge retail customers.
Manufacturers usually set warranty labor rates below your door rate. We analyze your repair orders, build the submission, and work with the factory until your new rate is in place.
- Higher reimbursement on warranty parts and labor
- No financial statements required from your store
- Every warranty order reviewed by hand for manufacturer and state compliance
- Ongoing support from start to finish
- A low flat fee, never a cut of your increase
How dealers won the right to retail rates.
Retail warranty reimbursement grew out of state law and one landmark case.
A 30% parts markup
Franchised dealers received a standard 30% markup on warranty parts, regardless of what they charged retail customers.
Liberty Lincoln Mercury v. Ford
A class action won against Ford, citing a state retail warranty parts statute, opened the door for dealers nationwide.
States with retail-rate laws
By Wooden Automotive's count, 49 states now have retail-rate laws for warranty parts. Many dealers still never file.
More on retail warranty reimbursement.
Each topic has its own page.
The six-step roadmap.
Our team handles the work. You decide when to submit.
Uplift analysis
Data finds the invoices likely to yield your highest rates.
You authorize
You decide whether and when to submit.
No financials
No financial information is needed from your store.
Security
Your data is handled with care at every step.
Manual review
Experienced auditors check each warranty order.
Support
We guide you until the new rate is applied.
Can I collect the same labor rate and parts markup on warranty as on customer pay?
Yes. It is the law in nearly every state, yet many dealers have not taken advantage of it.
Will the factory audit me if I apply?
Most state laws are written to protect dealers from punitive factory audits. In 30+ years, no client has been audited because of a rate increase.
Why hire a consultant instead of doing it myself?
The factory has legal experts dedicated to keeping your rate low. Ask whether you have the experience, the time, detailed knowledge of the law, and the tools to get every dollar.
What does it cost?
A low, flat fee. We never take a percentage of your increase.
How long does it take?
Most states give the factory 30 days to review your claim once it is submitted. We handle every step before and after.
