Warranty labor at your door rate.
Your customers pay your retail labor rate. Under the law in nearly every state, the manufacturer should pay the same rate for warranty labor.
The same rate, for the same work.
A warranty repair takes the same technician, the same bay and the same tools as a customer-pay repair. Retail-rate laws recognize that.
We document your retail labor rate from customer-pay repair orders and submit it so the factory pays warranty labor at that rate.
- Warranty labor at your retail rate
- Covers the true cost of your service department
- Supported by customer-pay evidence
- No financial statements required
The number your customers already pay.
Retail customers pay your door rate every day. That rate is the target for your warranty reimbursement.
Four steps to retail labor.
Our team handles the work. You decide when to submit.
Document
We confirm your retail labor rate from your ROs.
Prepare
We build the evidence your state requires.
Submit
We send it to the manufacturer.
Apply
Warranty labor is paid at your retail rate.
Can I collect the same labor rate and parts markup on warranty as on customer pay?
Yes. It is the law in nearly every state, yet many dealers have not taken advantage of it.
Will the factory audit me if I apply?
Most state laws are written to protect dealers from punitive factory audits. In 30+ years, no client has been audited because of a rate increase.
Why hire a consultant instead of doing it myself?
The factory has legal experts dedicated to keeping your rate low. Ask whether you have the experience, the time, detailed knowledge of the law, and the tools to get every dollar.
What does it cost?
A low, flat fee. We never take a percentage of your increase.
How long does it take?
Most states give the factory 30 days to review your claim once it is submitted. We handle every step before and after.
