Retail rates, by law.
In nearly every state, dealers can be reimbursed for warranty labor and parts at the same rates their retail customers pay. Many still have not filed.
What “at retail rates” actually means.
Retail-rate reimbursement covers both sides of a warranty repair: the labor rate per hour and the markup on parts.
Each state writes its own statute, with its own rules on which repair orders qualify, how the factory reviews the claim, and how often you can update your rate.
- Labor at your retail door rate
- Parts at your retail markup
- Rules set by each state
- Most states give the factory 30 days to review
Retail-rate laws across the country.
Wooden Automotive files in states across the U.S., adapting every submission to its own statute.
From eligibility to approval.
Our team handles the work. You decide when to submit.
Eligibility
We confirm your state statute and OEM rules.
Data
We prepare your customer-pay repair orders.
Calculation
We document the retail labor rate and parts markup.
Submission
We file and handle the factory's review.
Can I collect the same labor rate and parts markup on warranty as on customer pay?
Yes. It is the law in nearly every state, yet many dealers have not taken advantage of it.
Will the factory audit me if I apply?
Most state laws are written to protect dealers from punitive factory audits. In 30+ years, no client has been audited because of a rate increase.
Why hire a consultant instead of doing it myself?
The factory has legal experts dedicated to keeping your rate low. Ask whether you have the experience, the time, detailed knowledge of the law, and the tools to get every dollar.
What does it cost?
A low, flat fee. We never take a percentage of your increase.
How long does it take?
Most states give the factory 30 days to review your claim once it is submitted. We handle every step before and after.
